About My NetWORKS

My NetWORKS was formerly PC Services, and before that I did freelance computer work on the side for friends and family. I have been involved in the tech industry since 2004. I have worked in several different industries, each with there own flavor, and have held several different positions within the tech arena. I have experience in several settings, including from a corporate office, to a non-profit, and education.
 

I currently hold CompTIA A+, Network+, and Security+ certifications.

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I attended DeVry University and hold a B.S. in Telecommunications Management, but it is just a fancy way of saying I work on computers, servers, and networks.

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I began my professional career in 2004 as the sole Desktop Support person for MWM Dexter, Inc. After a couple of years I moved up to be the Sr. System Administrator. The company did not replace the Desktop Support position so I performed both roles. The department had as few as two and as many as four members while I worked there. My primary take away from that experience was that I enjoyed learning new technology and being able to use my knowledge to help people.

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In 2009 I became the Director of IT for The Kitchen, Inc., a non-profit in Springfield. I was the only IT staff member and performed all roles, from desktop support, to system administration. I handled all vendor relations, projects, and product acquisitions. There was no IT budget, so I had to be very strategic in my spending to ensure money was not being wasted. I spearheaded a number of improvement projects while at The Kitchen, including building a brand new Windows Server 2008 active directory domain, along with DNS, DHCP, Group Policy, and WSUS. I helped transition from an in-house Linux email solution to Microsoft Exchange 2010, including Outlook Web App capability and mobile access for off-site personnel. When I got to The Kitchen only the admin building had a phone system. Everything else was standard phone lines. I worked with a new ISP to provide faster Internet that was less expensive, and saved enough money to also put in a complete campus-wide phone system that brought modern communication to the staff. I also worked to connect the main campus with the Rare Breed location downtown and was able to connect them to our servers and phone system, and have all communication under one roof.

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In 2012, I joined the IT team at the Lebanon R-III School District. The primary reason for this change was the amount of driving I was doing was getting to be a bit too much, and I wanted to be closer to my family. I returned to a user support role, but also specialized in niche applications for various departments. Additionally, I assisted in network and server planning projects and product planning for the next school year. I also became the only Google Apps Certified Administrator for the District, as the district moved from in house email and storage to Google's cloud platform. As part of this transition, I had to engineer a migration path from the existing in-house email solution to Google's cloud. The District was using a mail server that Google did not support at the time, but I was able to successfully migrate all staff email (which is over 650 people) to Google! Once this transition was complete I began offering training materials for users.

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In 2015 I received a call from my first employer, asking if I would come back to work for them and be in charge of all server and networking infrastructure. The company had changed its name to Dexter Solutions and had grown considerably.  It now had 16 IT team members, in 4 locations across 2 states, and had vastly more complex infrastructure than before. It was an opportunity to push my knowledge beyond what I already knew, and I accepted the position. Now instead of 25 servers and 100 or so computers in one location, I was responsible for over 100 servers (mostly Server 2008 R2 and Server 2012 R2), and over 300 endpoints. On top of that, the majority of the server systems ran on VMware, backed by Dell EqualLogic SANs. This role presented many technical challenges, but left out one the one thing I really missed, working directly with people. I spent most of my time doing things "behind the scenes" and if you did see me it was usually a bad thing!

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In late 2016 I decided I wanted to try something different. The drive to and from Springfield took more of a toll than I expected since I had not been used to it for a few years, and I wanted to ensure that I would be able to attend school functions for my kids. I also wanted to return to being able to help people in a more impactful way, and not just be behind the scenes.

Thus, My NetWORKS was formed, to provide quality computer work in the Lebanon, MO, and surrounding area!  It has been an interesting journey so far, and I am looking forward to being your "go-to" guy for all things tech!